07305415684
Cancellation Policy:
Manchester and Online:
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Clients must give 48 hours notice if they wish to cancel or postpone any appointment, otherwise they will lose the session.
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Clients have only 24 hours in which to request a refund for any appointment or program from the time of payment.
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If cancellation occurs outside of the timeframe above, a credit note will be given or the session will be rearranged.
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If participants drop out of group sessions that have already been organised, no refunds will be granted so please ensure participants are committed.
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Online session intake forms must be completed before the session, otherwise the session will be lost.
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If a session needs to be cancelled due to circumstances such as acts of God or changes in the law, the session will be moved online or postponed.
London:
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Clients will be charged in full if they cancel at anytime due to travel arrangements.
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If the therapist cancels and no alternative date can be found, clients will receive a full refund.
12.08.2020